Freedom-enabling support for SAP S/4HANA
For those running on-premises S/4HANA 2020, 2021 and 2022, SAP’s end-of-support dates are just around the corner. Why pay more to receive extended support or undergo a time-consuming, potentially risky S/4HANA Cloud migration? And for those already running S/4HANA on public cloud, why lock yourself into SAP’s private cloud to gain innovation that you can easily add to your existing systems? Why give up control?
With Rimini Street, we put the power back in your hands so that you can get full support for your existing release for up to 15+ years, gaining the flexibility to explore your options and pursue Transformation without Disruption™.
Delivering end-to-end support, management and innovation solutions for SAP S/4HANA — both on premises and in the cloud — Rimini Street’s expert team can help protect, manage and even future-proof your mission-critical systems. By partnering with us, you can defer or forgo expensive upgrades and migrations, maintaining flexibility for your innovation timeline and freeing up resources for strategic initiatives.
The time to take the lead on your SAP roadmap and transform your ERP into a vehicle for modernization is now. Let us demonstrate how harnessing the potential of your current systems can pave the way to growth.
Regain roadmap control
Reduce support costs
Innovate on your timeline
Understanding RISE Contracts - Beware of the Vendor Lock-In Bundle
If you’ve been pushed to move to SAP S/4HANA Cloud via RISE with SAP, this video will help demystify and clarify what it is and isn’t. Take a deep dive into RISE contracts with Rimini Street’s resident SAP experts.
Extract more value from SAP S/4HANA
As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Get award-winning, comprehensive support for SAP S/4HANA from a proven provider. Trust our global team of engineers, backed by proprietary AI tools, to help increase uptime, performance and stability.
With Rimini Support for S/4HANA, you gain:
- 24/7/365 support in your language with <2-minute average response time for P1 and P2 issues
- Tax, legal and regulatory updates for compliance at no extra cost
- Immediate savings of up to 50% on annual support fees to invest in innovation
Let Rimini Street handle day-to-day S/4HANA management to help reduce complexity and improve operational efficiency. Our always-on global network of in-house engineers addresses service requests, incidents and more.
With Rimini Manage for S/4HANA, you gain:
- Ability to fill skills gaps and free up your IT team for innovation
- Root cause analysis to help prevent incident recurrence and improve stability
- Unlimited ticket and flex models that keep costs transparent and predictable
Overcome your IT challenges and get your transformation projects off the ground with professional services from our experts. From software licensing to SAP roadmap options, we can provide the guidance you need.
With Rimini Consult for S/4HANA, you gain:
- Vendor-agnostic IT roadmapping and strategy based on your business goals
- Personalized solutions to help maximize performance, security and interoperability
- Project design and implementation to achieve desired functionality
Adopt a proactive approach to protecting your S/4HANA release for greater peace of mind. Help reduce your risk exposure and strengthen your overall security posture without the need for expensive, disruptive upgrades.
With Rimini Protect for S/4HANA, you gain:
- Industry-leading SLAs for security cases, including 10-minute guaranteed response for P1 issues
- Zero-day advisories with mitigation strategies and guidance
- Cost-effective solutions that free up budget for innovation
Prolong the life of your S/4HANA release by enabling seamless compatibility with future technologies. Use our patented and exclusive interoperability solutions to decouple your enterprise software from your technology stack for greater freedom.
With Rimini Connect for S/4HANA, you gain:
- Fast, easy implementation without uptime impact
- Ability to integrate new browsers, email, Java and OS without upgrades
- Expert roadmapping services to help plan for technology changes
Maintain business continuity and improve software performance by mitigating issues and preventing critical impact to the business. Count on our team to provide proactive monitoring and health checks to keep your S/4HANA running smoothly.
With Rimini Watch for S/4HANA, you gain:
- Expert technical support and guidance on best practices
- Web-based dashboard with alerts and diagnostic metrics for visibility
- Greater system stability to allow for innovation
Hear what our clients have to say
By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”
It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”
The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”
The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”
Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”
My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”
When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”
With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”
Rimini Street adapts to what we want to do. It is truly an extension of my internal SAP support team. ”
Additional resources
No one likes to be told “NO.” Especially not from customer support, whose job is to say “YES” when you need help. Unfortunately, many SAP ECC6 and S/4HANA customers may be hearing “NO” a lot more soon. Mainstream Maintenance for SAP ECC6 is ending in 2025 or 2027, depending on which enhancement pack you use. […]
For customers of SAP ECC 6 versions EHP0-5, there’s a hard deadline coming December 31, 2025, when mainstream support from SAP will end for those versions. SAP isn’t offering extended support for EHP0-5. The deadline is a fork in the road created by the vendor. At that point, customers will be automatically converted to customer-specific […]
If you’re running SAP ECC 6, your support clock is ticking—perhaps faster than you realize. Not to worry, you’ve got options and we can help. By now, just about every SAP customer knows that 2027 is the end date for ECC 6 mainstream maintenance support. But that’s only half the story. That’s because for half […]
The more SAP clarifies its cloud strategy, the murkier lies the future for those loyal customers on whose shoulders it built a leading ERP market share with on-premises solutions. The headline at IT Jungle succinctly summed up the one-two punch of recent SAP pronouncements: SAP Raises Costs, Slashes Innovation for On-Prem Software. The first blow […]
As IT leaders look toward the future of their ERP system, they must decide whether to innovate at the edges of the current system or replace it completely. We’ve all seen those reality home renovation shows where a couple must decide whether to renovate their current home or buy a new one. If the place […]
Ready to maximize your S/4HANA investment?
Contact Rimini Street today to learn how our services for S/4HANA can help extend the useful life of your software and unlock its full potential for a greater ROI.