• Log in
  • Search Icon Close Icon
  • Globe Icon
    • All Countries/Regions
      • Australia & New Zealand – English
      • Brazil – Português
      • France – Français
      • Germany – Deutsch
      • Indonesia – English
      • Israel – עברית
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Mexico – Español
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
      • UAE & Saudi Arabia – العربية
      • United Kingdom – English
      • United States – English
    • North America
      • United States – English
      • Mexico – Español
    • South America
      • Brazil – Português
    • Europe
      • United Kingdom – English
      • France – Français
      • Germany – Deutsch
    • Asia Pacific
      • Australia & New Zealand – English
      • Indonesia – English
      • Japan – 日本語
      • Korea – 한국어
      • Malaysia – English
      • Philippines – English
      • Singapore – English
      • Taiwan – 繁體中文
    • Middle East
      • Israel – עברית
      • UAE & Saudi Arabia – العربية
Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    See what we do
    • We help you…
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Rimini Smart Path™
        • Support
        • Optimize
        • Innovate
    • Support and services
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Global tax, legal, and regulatory update services
      • License advisory services
      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
    • Open-source databases
      • PostgreSQL
      • MySQL
      • MariaDB
      • MongoDB
    • Microsoft
    • IBM
    • ServiceNow
    • VMware
    • Salesforce
    • Workday
    • Dayforce
    • And more
    • See all software we support
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
    • Financial services
    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Hospitality
    • Manufacturing
    • Media & entertainment
    • Nonprofit
    • Technology
    • Transportation & logistics
    • Wholesale & distribution
    • See all success stories
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
      • All content
      • By topic
        • Cost savings
        • Cloud transformation
        • IT modernization
        • ERP support
        • Interoperability
        • Hybrid IT
        • Innovation
        • Skills gap
        • Security
        • All others
      • By software supported
        • Oracle
        • SAP
        • VMware
        • Salesforce
        • Microsoft
        • IBM
        • All others
      • By content type
        • Blogs
        • Videos
        • Webinars
        • eBooks
        • Infographics
        • Research reports
        • Analyst reports
        • All others
    • Webinars
    • Savings and cost calculators
      • Support savings calculator
      • Oracle savings calculator
      • SAP savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
  • Company
    A global leader in enterprise software support and services for mission-critical systems
    • About us
    • Leadership team
    • Investor relations
    • Ethics and compliance
    • Foundation
    • Awards
    • Newsroom
    • Events
    • Careers
    • Partner program
    • FAQ
  • Contact us
Contact us

Enterprise Software Services and Solutions

Unlock the full value of your enterprise software portfolio by partnering with the leading global provider of third-party support and services for Oracle, SAP, VMware and more.

Request a call
Watch video
Watch video Enterprise Software Services and Solutions

Rimini Street enterprise software services

As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.

Enterprise software support

Get comprehensive, 24/7/365 software support in eight languages from a dedicated Primary Support Engineer backed by a global team with deep ERP expertise, often up to half the price of vendor support, for up to 15+ years.

Managed services

Reduce overhead expenses and operational challenges managing critical systems. Get predictable, fixed billing, fill IT skills gaps, reduce ticket backlogs and stabilize systems, freeing up your team to focus on strategic projects.

Professional services

Achieve strategic projects and business objectives in security, interoperability, integration, AI-focused innovation and more through targeted solutions that help optimize, evolve and transform your systems for a higher ROI.

Software security services

Get proactive, proprietary security solutions — trusted by high-security organizations and government agencies — that improve overall security posture without code modifications or reliance on vendor-provided security patches.

Interoperability services

Modernize your IT environment and help ensure systems work seamlessly with the latest technology. Increase the ROI of enterprise software with nondisruptive interoperability solutions that require no upgrades, patches or disruptions.

Monitoring and health check services

Identify and prevent issues before they escalate, minimizing risk and potential downtime. Gain confidence in your ERP environment with performance monitoring services and health checks, complete with a single pane of glass view of your systems.

Custom support services

Get support for a broader portfolio of enterprise software, applications, databases and other technologies, enabling you to retain systems that are nearing or have reached end-of-life (EOL) support and keep them in top performance.

Tax and regulatory compliance services

Keep your software assets up to date and compliant with relevant tax, legal and regulatory requirements — without the need for vendor upgrades or migrations — thanks to one of the fastest Legislature-to-Live™ delivery cycles in the industry.

License and advisory services

Simplify asset management with vendor-agnostic expertise, avoiding overspending and confusion. Mitigate compliance risk, uncover hidden costs and make smart licensing decisions with our experts, some of whom are former license auditors.
View More View Less

What to expect from Rimini Street

Learn what you can look forward to when you partner with Rimini Street for enterprise software solutions — from greater roadmap control and vendor-agnostic guidance to a superior service experience and industry-leading SLAs.

Read eBook

Enterprise software we support

Rimini Street delivers comprehensive support solutions for a full suite of enterprise applications, databases and technology software.

Oracle

Unlock the full potential and ROI of your Oracle investments by leveraging enterprise software management, support and innovation solutions covering E-Business Suite, Siebel, JD Edwards and more.

SAP

Transform your highly valuable SAP investment into a vehicle for innovation and competitive advantage with comprehensive software support, services and innovation solutions by Rimini Street.

VMware

Protect and extend the life of perpetually licensed VMware products with proactive, robust support services that include Rimini Street’s proprietary hypervisor security solution powered by Vali Cyber®.

Salesforce®

Manage your Salesforce platform expertly with a unique blend of professional and managed services that are flexible by design, giving you the right service at the right time, at a predictable price.

And more

Maximize the full value of your business-critical systems with enterprise software services for your vast IT estate including Microsoft, IBM, ServiceNow, open-source databases and beyond — even your highly customized and homegrown systems.
View More View Less

Hear what our clients have to say

SP Electricity North West
“

Instead of spending cycles on accessibility issues, our team is now focusing their efforts on value-add projects that deliver real ROI for our business.”

Martin Williams Problem and Knowledge Manager SP Electricity North West
Read story
Tidewater
“

Rimini Street has proven to be more than a trusted partner for our operations, and we continue to grow our footprint with them because we know it will translate to fast and lasting results for the business.”

Lee Johnson CIO Tidewater
Read story
Watch Video
KBS
“

By switching to Rimini Street, we have freed ourselves from the high costs of our traditional support model, allowing us to focus on key projects such as digital broadcasting technology innovation.”

Goo Yub Nah IT Director KBS
Read story
Watch Video
Idemitsu
“

Rimini Street’s expertise makes vendor-imposed end-of-support deadlines no longer a problem, giving us the ability to take full control over how we want to design our systems to best fit our vision.”

Takayoshi Sawai Deputy Director, Digital ICT Promotion Department Idemitsu
Read story
Watch Video
Suntory
“

Most consulting firms tell you their timeframe. Rimini Street asked us for ours.”

Takuro Yamashita Assistant Manager, Suntory System Technology Suntory Group 
Read story
Watch Video
University of Melbourne
“

The savings we’re achieving by moving to Rimini Street are enabling us to reinvest and refocus on developing new digital solutions and enhancing online access for our users.”

Daniel Buttigieg Director of Enterprise Technology University of Melbourne
Read story
OSG Corporation
“

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”

Go Harada General Manager, Information Technology OSG Corporation
Read story
Watch Video
Federation University
“

It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

Andrew Matheson Head of Operations and Automation Federation University
Read story
Apsen Farmacêutica
“

We have assembled a strong internal team, which now has the capacity to rethink processes, suppliers and architecture in a strategic way. What began as a next-generation vision and a pilot has become a model for the entire company.”

Renan Santos CIO Apsen Farmacêutica
Read story
Pan Ocean
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

Dong Hoon Park Head of IT Department Pan Ocean
Read story
MYOB
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”

Eric Kamara General Manager of Platform Services MYOB
Read story
Watch Video
SCEE Electrical Ltd
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

Imre Szabo Group ICT Manager Southern Cross Electrical Engineering Limited ("SCEE Group")
Read story
Watch Video
SP Electricity North West
Tidewater
KBS
Idemitsu
Suntory
University of Melbourne
OSG Corporation
Federation University
Apsen Farmacêutica
Pan Ocean
MYOB
SCEE Electrical Ltd

Don’t just take our word for it

"The Perfect Partner"

“The transition from mainstream support to 3rd party via Rimini Street has been well managed, delivered the expected savings against the back drop of increasing costs, provided a huge improvement in support services and is now delivering added value back to my business.”

– IT Controller

Read full review

Gartner© and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Additional resources

How Generative AI Will Transform ERP
Analyst Research
How Generative AI Will Transform ERP
Read Analyst Research
 Rimini Street Wins Multiple Industry Awards Recognizing AI Innovation, Client-First Culture, Technical Excellence and Business Impact
Press Release
 Rimini Street Wins Multiple Industry Awards Recognizing AI Innovation, Client-First Culture, Technical Excellence and Business Impact

Accolades include Tech Ascension Award for AI-Powered Agent Solution of the Year, Top Tech of the Year Award (Las Vegas), Silver Globee Award in the Customer Service Team of the Year Category and Women Leading IT Award for client, Hitachi Vantara LAS VEGAS – January 15, 2026 – Rimini Street, Inc., (Nasdaq: RMNI), the Software Support […]

Read Press Release
Why a Solid ERP Foundation Is Essential for Driving Agentic AI Outcomes
Blog
Why a Solid ERP Foundation Is Essential for Driving Agentic AI Outcomes
Eric Helmer
Eric Helmer
EVP & Global Chief Technology Officer
5 min read

The evolving role of Agentic AI in ERP Agentic AI is quickly emerging as the next major shift in enterprise technology. Unlike earlier generations of analytics or automation, Agentic AI introduces autonomous software agents that can set goals, make decisions and execute actions across systems in real time. With every organization under pressure to move […]

Read Blog

Ready to take the first step?

Reach out today and let’s discuss how end-to-end enterprise software solutions from Rimini Street can help you achieve your goals.

All fields marked * are required.
Rimini Street, Inc.
Follow Rimini Street
Contact Us
Quick Links
  • About us
  • Careers
  • Leadership team
  • Rimini ONE™
Solutions by need
  • Address tech and IT skills gaps
  • Avoid expensive ERP upgrades or migrations
  • Maximize the value of ERP investments
  • Migration to the cloud
  • Reduce support costs
  • View all needs
Solutions by role
  • Executive
  • Finance
  • IT
  • Procurement
Solutions by industry
  • Manufacturing
  • Telecom
  • Retail
  • Financial services
  • Energy, utilities and resources
  • Government
  • View all industries

Copyright © 2026 Rimini Street, Inc.

All rights reserved.

  • Terms of Use
  • Privacy Notice
  • Cookie settings
  • Request a quote
  • Request more information
  • Modern slavery act statement
  • Site map
Savings Calculator Scroll to the top of the page