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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Rimini Manage™ for Salesforce: Expert Managed Services

Keep your platform in peak performance with Rimini Manage for Salesforce. As a global leader of third-party support and a managed services partner for Salesforce, we help you power up productivity and efficiency.

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Rimini Manage™ for Salesforce: Expert Managed Services

Improve outcomes with managed services for Salesforce

With Salesforce as a mission-critical CRM tool, ensuring its uptime and navigating the ecosystem smoothly is key to maximizing your ROI. But a global Salesforce skills shortage and growing complexities of clouds and apps make managing the Salesforce platform a challenge — one that takes away critical resources from strategic initiatives. That’s why organizations across the globe have turned to Rimini Street as their managed service provider for Salesforce, leaning on the expertise of our highly knowledgeable engineers to handle offloaded daily operations while helping ensure optimal performance.  

Our application management services for Salesforce are a flexible, cost-effective solution designed to work as an extension of your IT team. We not only maintain your platform but help you increase user adoption, retire technical debt and implement the latest enhancements with ease.  

With Rimini Manage for Salesforce, you can help leverage the full potential of your platform and free up resources for innovation, putting you on the fast track to success.  

See how Rimini Street delivers better business outcomes for its Salesforce clients, earning around a 4.9/5.0 rating on the Salesforce partner AppExchange.  

Fill Salesforce skills gaps

Fill Salesforce skills gaps

Get access to hard-to-find Salesforce talent without incurring additional recruiting or payroll costs. Our global, multilingual team has 50+ Salesforce certifications and deep process expertise.
Learn how
Improve platform performance

Improve platform performance

Look forward to fast issue resolution, minor enhancement implementation and performance monitoring. Rimini Street delivers robust, 24/7/365 support to help you get the most out of your platform.
Fuel innovation projects

Fuel innovation projects

With Rimini Street as your managed services provider for Salesforce, you get reliable, unlimited support tickets from an extensive catalog of services for a predictable cost, freeing up resources for innovation.

Compare the value

Rimini Street delivers a partnership-driven model, dedicated and consistent expertise, and greater value at less cost.

Common issues with traditional Salesforce® managed service providers
Rimini Street managed services for Salesforce®
Frequently a transactional and complex model

• Multiple vendors rotated over time
• Salesforce customers often left to self-support after implementation
• Resources measured on tickets and “buckets of hours”

Dedicated business partner

• Single partner for both Managed Services for Salesforce and ERP/database support, with 24x7x365 critical production support and SLAs
• Resources measured and incentivized on client satisfaction

Inconsistent quality

• Different teams with unknown skills and varying experience
• Junior, lower-skilled resources on front lines, while expensive resources are on tactical work

Predictable expertise

• Experienced Service Delivery Lead is assigned to a client long-term versus rotational
• Unlimited access to expert resources with multiple skillsets to help eliminate backlog and drive value

Unpredictable costs and results

• Billable hours and/or ticket-based model creates complexity in managing and predicting costs and cycles of change orders
• Rare incentive to proactively address root causes, improve results, or resolve issues

Higher value and ROI

• Subscription price, based on the number of active users – where price per user decreases as additional users are added
• Proactive guidance on best practices to help maximize ROI and leverage the latest Salesforce enhancements and features

Maximize your Salesforce ROI

Dive into the real-life stories of six organizations that have leveraged Rimini Manage for Salesforce to close skills gaps, improve ROI and redeploy internal talent to more critical initiatives. 

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Expert AMS for Salesforce cloud applications

Sales Cloud
Service Cloud
Data Cloud
Experience Cloud
Energy & Utilities Cloud
CPQ
Field Service
Mulesoft
Marketing Cloud
Health Cloud
Revenue Cloud
ClickSoftware
Tableau
Commerce Cloud
Education Cloud

Hear what our clients have to say

KBS Tunes Out S/4HANA Migration in Favor of a Composable Approach to ERP  
“

By switching to Rimini Street, we have freed ourselves from the high costs of our traditional support model, allowing us to focus on key projects such as digital broadcasting technology innovation.”

Goo Yub Nah IT Director KBS
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Rimini Support™ for SAP Helps Japanese Energy Producer Focus on Composable Infrastructure
“

Rimini Street’s expertise makes vendor-imposed end-of-support deadlines no longer a problem, giving us the ability to take full control over how we want to design our systems to best fit our vision.”

Takayoshi Sawai Deputy Director, Digital ICT Promotion Department Idemitsu
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Suntory Partners with Rimini Street to Quickly Launch Innovative Wellness App
“

Most consulting firms tell you their timeframe. Rimini Street asked us for ours.”

Takuro Yamashita Assistant Manager, Suntory System Technology Suntory Group 
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University of Melbourne
“

The savings we’re achieving by moving to Rimini Street are enabling us to reinvest and refocus on developing new digital solutions and enhancing online access for our users.”

Daniel Buttigieg Director of Enterprise Technology University of Melbourne
Read story
OSG Corporation
“

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”

Go Harada General Manager, Information Technology OSG Corporation
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Watch video
Federation University
“

It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

Andrew Matheson Head of Operations and Automation Federation University
Read story
Apsen Farmacêutica’s Prescription for ERP Innovation: No Migration Required
“

We have assembled a strong internal team, which now has the capacity to rethink processes, suppliers and architecture in a strategic way. What began as a next-generation vision and a pilot has become a model for the entire company.”

Renan Santos CIO Apsen Farmacêutica
Read story
Technical Support for Oracle Helps Pan Ocean Navigate the Future
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

Dong Hoon Park Head of IT Department Pan Ocean
Read story
MYOB
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”

Eric Kamara General Manager of Platform Services MYOB
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Watch video
SCEE Electrical Ltd
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

Imre Szabo Group ICT Manager Southern Cross Electrical Engineering Limited ("SCEE Group")
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Watch video
Bumhan Mecatec
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

Jaewoong Jeong Executive Director, IT Business Division Bumhan Group
Read story
GRP
“

With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”

Ivan Widjaksono Head of Digital Transformation GRP
Read story
Watch video
KBS Tunes Out S/4HANA Migration in Favor of a Composable Approach to ERP  
Rimini Support™ for SAP Helps Japanese Energy Producer Focus on Composable Infrastructure
Suntory Partners with Rimini Street to Quickly Launch Innovative Wellness App
University of Melbourne
OSG Corporation
Federation University
Apsen Farmacêutica’s Prescription for ERP Innovation: No Migration Required
Technical Support for Oracle Helps Pan Ocean Navigate the Future
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP

Additional resources

KBS Partners with Rimini Street to Accelerate its AI Vision
Press Release
KBS Partners with Rimini Street to Accelerate its AI Vision

Korea’s public broadcasting network prioritizes funding new AI initiatives instead of costly SAP upgrades by leveraging Rimini Support™ for SAP LAS VEGAS – September 17, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, management and innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware […]

Read Press Release
Rimini Street Announces Stock Repurchase and Debt Repayment Transactions
Press Release
Rimini Street Announces Stock Repurchase and Debt Repayment Transactions

LAS VEGAS – September 11, 2025 – Rimini Street, Inc., (the “Company”) (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software, today announced the completion of the following capital market transactions thus far during the third fiscal quarter of […]

Read Press Release
Rimini Street Selected by 100+ Organizations as their Preferred Support Solution for VMware
Press Release
Rimini Street Selected by 100+ Organizations as their Preferred Support Solution for VMware

Clients around the world are benefitting from the premium support, exclusive hypervisor security and extended life for perpetual licenses powered by Rimini Support™ for VMware LAS VEGAS – September 09, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, management and innovation solutions, and the leading third-party support provider […]

Read Press Release

See the difference a proven managed service provider for Salesforce can make

Contact Rimini Street today to learn how our managed services for Salesforce can help you leverage the full potential of your investments and achieve your business goals.

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