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Rimini Street Doubles Oracle and SAP Clients Signed in Israel and Eastern Europe

Company increases investment in the region amid continued strong growth

LAS VEGAS, March 27, 2017 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite, BusinessObjects and HANA Database software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail, Oracle Agile PLM and Oracle ATG Web Commerce software, today announced its continued growth and investment in Israel and Eastern Europe due to accelerated demand for the Company’s ultra-responsive, premium enterprise software support for Oracle and SAP licensees. Rimini Street announced that the Company’s total signed clients in the region as of December 31, 2016 increased by 100% over the past year1, and today services more than 74 global organizations with operations in Israel and Eastern Europe. The Company also announced that it increased its workforce in the region by 44% over the past year as of December 31, 2016.

Rimini Street opened its Tel Aviv office in 2015, and has already signed five of the 10 largest Israeli companies in the region, as well as local well-known brands including Amiad Water Systems, Central Bottling Company Group, Pelephone Communications Ltd., and Sodastream International Ltd.

Emphasis on Business Transformation Drives Demand for Cost Optimization Solutions

In a recent CIO survey conducted by Harvey Nash and KPMG across 82 countries worldwide, the biggest change in priority focus for CIOs was around customer engagement2. Increasingly, CIOs are being challenged to push outside their operational boundaries to focus on business transformation and strategy. In addition, the CEO’s priorities are shifting, with 63% preferring that their CIOs focus on IT projects that make the business money rather than save money3. However, this is a double-edged sword – with budgets largely remaining flat or decreasing, CIOs struggle to find extra IT budget to fund these key initiatives. By switching to Rimini Street support, companies worldwide can save up to 90% on their total maintenance costs, thereby liberating resources for those initiatives that engage customers, create additional revenue streams for their business, and provide a competitive edge.

“In Israel today, the watch words are ‘transform or die’ as increasingly CIOs in the region are pressed to maximize their IT landscape and at the same time find funds to implement new business transformation initiatives,” said Dr. Jimmy Schwarzkoph, research fellow and managing partner, STKI. “Approximately one-third of the top 20 companies in every industry sector will be ‘disrupted’ over the next three years. The savvy CIO recognizes this trend and will seek out solutions that help them initiate strategic programs to engage customers, and help their organization to grow and remain competitive – switching to independent support is a powerful option to help them achieve these goals.”

Built From the Ground Up to Provide Hyper-Responsive, Premium-Level Support

Rimini Street’s global support team delivers excellence in customer service for every client with valuable services not included in standard vendor maintenance, including support for customizations, interoperability support and performance tuning. In addition, every client is assigned a named, regionally based Primary Support Engineer (PSE) with a minimum of 10 years’ experience in their respective applications and technologies, who work closely with a team of specialists around the world who respond to every request 24/7/365. The Company leads the industry in service level commitments, providing a 15-minute or less response time for Priority 1 (P1) critical cases. Rimini Street’s average response time for critical cases is less than five minutes.

“Across Israel and Eastern Europe, CIOs are shifting their focus from an ERP-centric view to digital, customer-facing innovations that deliver real value to their business,” said Jack Oster, general manager of Israel and Eastern Europe, Rimini Street. “We continue to see strong momentum in the region as our proposition gains traction with many C-Suite and IT leaders from companies of all sizes and industries, who are looking to maximize the return on investment from their stable ERP platform and shift their focus and budget from back-office technologies to strategic growth and innovation priorities.”

1   Rimini Street preliminary figures, subject to the completion of the Company’s year-end financial audit.
2,3 2016 Harvey Nash/KPMG CIO Survey, conducted between December 12, 2015 and April 10, 2016.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. Over 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com/, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

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Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation (including our pending appeal of the permanent injunction) or in the government inquiry or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on November 7, 2019, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Investor Relations Contact
Dean Pohl

Rimini Street, Inc.

+1 203 347-4446 dpohl@riministreet.com
Media Relations Contact
Michelle McGlocklin

Rimini Street, Inc.

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