The trifecta of ever-constricting budgets, the influence of inflation, and an incredibly difficult labour market are now top of mind — just as we all thought we’d breathe a sigh of relief with the pandemic largely behind us.

At the Gartner Symposium 2022, we hosted a fireside chat with technology leaders where they shared their insights and strategies that helped them free up critical resources and reallocate costs to expand strategic services, without compromising customer service or security.

Watch the video to get better insights on their experiences and how they were able to overcome these challenges.


  • Eric Helmer, Chief Technology Officer, Rimini Street
  • Brian Kelly, Head of Technology, University of Technology Sydney
  • Helen Harms, GM of Cloud and Operations, Metcash
  • Grey Properjohn, Head of Technology, RWWA
  • Vince O’Carroll, IT Operations Manager, Central Coast Council
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