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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
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    • We help you…
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
      • Oracle E-Business Suite
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      • See all Oracle
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Contact us

Software Support and Innovation Solutions for Hundreds of Products

Maximize the potential and value of existing enterprise systems with award-winning third-party software support, management and innovation solutions for Oracle, SAP, VMware and hundreds more.

Request a call
Software Support and Innovation Solutions for Hundreds of Products

Turning software investments into vehicles for growth

When you partner with Rimini Street, you unlock a world of savings, efficiency, flexibility and capability. Thousands have already experienced the power of comprehensive third-party software support delivered by a global team of engineers with deep ERP expertise, backed by our patented, proprietary AI tools and processes.

They stay not only for the wide range of benefits that better support provides for their top and bottom line but also for the suite of optimization solutions that help keep their systems secure, connected and running smoothly.

And they continue that journey with us into the future, leveraging Rimini Street’s transformation services that deliver modernization without upgrades or delays.

Turning software investments into vehicles for growth

Enterprise software products we support

Rimini Street’s comprehensive portfolio of unified solutions helps run, manage, support, customize, configure, connect, protect, monitor and optimize enterprise applications, databases and technology software. As a result, clients can achieve better business outcomes, significantly reduce costs and reallocate resources toward strategic projects.

As the global leader of third-party software maintenance and support services with the largest in-house engineering team equipped to deliver fast, targeted and customized support and guidance, Rimini Street brings its expertise and capabilities to hundreds of mission-critical products with ease.

No more undergoing unnecessary upgrades, relying on vendor patches or waiting for a call back from a helpdesk. Get the superior, follow-the-sun support and services you need — and deserve.

Oracle


From customization support to interoperability, leverage solutions to maximize the ROI of your Oracle products, including Oracle E-Business Suite, Oracle Database, Siebel, JD Edwards, Agile PLM and more.

SAP


Take ownership of your SAP roadmap by getting support and services for ECC, Business Suite, S/4HANA, HANA Database, BusinessObjects and more.

VMware


Securely run your licensed VMware products for years with Rimini Street’s support and exclusive security offering for VMware vSphere, ESX and ESXi, vCenter, VMware Workstation, NSX, vSAN and more.

Workday® Applications


Leverage our powerhouse combination of professional and managed services for Workday Financial Management, Workday Human Capital Management (HCM) and Workday Adaptive Planning.

Salesforce®


Get expert professional and managed services for Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, CPQ and more from a certified Salesforce partner.

ServiceNow® Platform


Take advantage of transformation capabilities via our strategic partnership and professional and managed services for Creator Workflow, App Engine for ERP, ERP Canvas, Sourcing & Procurement Ops and more.

Microsoft


Keep your Microsoft SQL Server at top performance with support and services for components and tools such as Data Quality Client, Database Engine Tuning Advisor, SQL Server Data Tools and more.

IBM


Avoid unwanted upgrades and improve your ROI with comprehensive support for DB2 components such as Db2 Tools for Linux, UNIX and Windows and Db2 Connect, as well as IBM Middleware and IBM Informix.

And more


Receive robust support and services for nearly any enterprise software product and release from one trusted, proven partner by bringing your custom request to Rimini Street.
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Hear what our clients have to say

OSG Corporation
“

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”

Go Harada General Manager, Information Technology OSG Corporation
Read story
Watch video
Federation University
“

It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

Andrew Matheson Head of Operations and Automation Federation University
Read story
Technical Support for Oracle Helps Pan Ocean Navigate the Future
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

Dong Hoon Park Head of IT Department Pan Ocean
Read story
MYOB
“

The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”

Eric Kamara General Manager of Platform Services MYOB
Read story
Watch video
SCEE Electrical Ltd
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

Imre Szabo Group ICT Manager Southern Cross Electrical Engineering Limited ("SCEE Group")
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Watch video
Bumhan Mecatec
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

Jaewoong Jeong Executive Director, IT Business Division Bumhan Group
Read story
GRP
“

With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”

Ivan Widjaksono Head of Digital Transformation GRP
Read story
Watch video
Mercury NZ
“

We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”

Tim Aynsley Head of Technology Mercury NZ
Read story
Standard Foods Corporation
“

My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”

Jerry Lee IT Director Standard Foods 
Read story
Korean Air
“

When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”

Cho Yeon-Jeong ERP IT Team, Manager Korean Air
Read story
Watch video
Ricoh
“

Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”

Keisuke Hamanaka Deputy General Manager, Process, IT and Data Management Ricoh
Read story
Sunway Group
“

Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”

Kevin Khoo CIO Sunway Group
Read story
Watch video
OSG Corporation
Federation University
Technical Support for Oracle Helps Pan Ocean Navigate the Future
MYOB
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air
Ricoh
Sunway Group

Don’t just take our word for it

Discover why Rimini Street is trusted by thousands of CIOs and CFOs worldwide. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster.

Gartner© and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

Additional resources

Breaking up with Oracle Database Support
Webinar
Breaking up with Oracle Database Support
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Why You Should Defer Moving to S/4HANA and RISE with SAP
Webinar
Why You Should Defer Moving to S/4HANA and RISE with SAP
Watch Webinar
Insights from Oracle Database Customers Worldwide
Video
Insights from Oracle Database Customers Worldwide
Watch Video
OSG Corporation Extends its Contract with Rimini Street for Support of its Oracle EBS Systems through 2029
Press Release
OSG Corporation Extends its Contract with Rimini Street for Support of its Oracle EBS Systems through 2029

With 8% reduction in total IT operating costs achieved by choosing Rimini Street, Japanese manufacturer commits to a long-term partnership as part of its strategic plans to self-fund productivity-enhancing initiatives for growth LAS VEGAS – June 17, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, management and innovation […]

Read Press Release
What’s Changed? The Value of Oracle EBS 12.2 Updates with Frank Reneke
Video
What’s Changed? The Value of Oracle EBS 12.2 Updates with Frank Reneke
Watch Video
Transforming Your Business without Enterprise Software Chaos   
eBook
Transforming Your Business without Enterprise Software Chaos   
Read eBook
Do You Really Need Oracle 23ai? Leading Database Expert Weighs In 
Video
Do You Really Need Oracle 23ai? Leading Database Expert Weighs In 
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Innovate with Oracle EBS 12.1
Video
Innovate with Oracle EBS 12.1
Watch Video
What to Do Before SAP Says “NO”
Blog
What to Do Before SAP Says “NO”
Scott Hays
Scott Hays
Senior Director, Product Marketing
Rimini Street
4 min read

No one likes to be told “NO.” Especially not from customer support, whose job is to say “YES” when you need help. Unfortunately, many SAP ECC6 and S/4HANA customers may be hearing “NO” a lot more soon.  Mainstream Maintenance for SAP ECC6 is ending in 2025 or 2027, depending on which enhancement pack you use. […]

Read Blog

Need software maintenance and support services?

Contact Rimini Street today to learn how our software support and services model can help keep your commercial, open-source and proprietary systems running smoothly for years to come.

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