- Services Overview
- Products & Releases Supported
Rimini Street’s structured ISO 9001:2008 certified onboarding process not only ensures a seamless transition of responsibility and entitlements from the software vendor but also preserves your ability to upgrade to an entitled version in the future, at a time of your choosing. Rimini Street provides the following types of support:
Our managed archiving process ensures that you can continue to evolve and upgrade to the next release you are entitled to while under Rimini Street support. You have access to all the software you have paid for, and can upgrade at a time of your choosing, if your business needs require it. Your archive will contain all upgrades, updates, patches and documentation that you are entitled to. Archiving managed by Rimini Street under ISO 9001:2008 procedures has several important benefits:
Archiving the releases you’ve licensed, while not required, can be important to get the most out of the investment you’ve made in your enterprise software. But it’s not easy. Don’t go it alone. Leverage Rimini Street’s experience in helping hundreds of clients safely archive their licensed software releases.
The Rimini Street onboarding process is ISO 9001:2008 and ISO 27001:2005 compliant to ensure quality and security. Rimini Street is the only provider of independent software support to be ISO 9001:2008 and 27001:2005 certified.
“When we first came on with Rimini Street, they exceeded our expectations. They had a well laid-out plan for onboarding, followed it to a ‘T,’ and were able to answer all of our questions. It was a very smooth transition to get onto their model of support.”
— VP of Architecture & Delivery, Major Retailer