Rimini Street Support for PeopleSoft

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Best-in-Class Support Services for Best-in-Class Applications

Rimini Street offers support services for a wide range of PeopleSoft applications and releases, from
older 7.x client/server releases through 8.x and 9.x Internet architecture releases, including all major product lines.

Best-in-Class Support Services for PeopleSoft Software

From application and customization fixes to tax, legal, and regulatory updates and beyond, every PeopleSoft Rimini Street client receives personalized service from a Primary Support Engineer with an average of 10 years or more of PeopleSoft experience — you get 24/7/365 support with a guaranteed response time of 30 minutes or less for serious issues. Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all aspects and components of your PeopleSoft system, including:

  • PeopleCode
  • PeopleTools
  • SQR
  • Application Engine
  • Tree Manager
  • Crystal Reports
  • PeopleSoft Directory Interface (PDI) and LDAP
  • Integration Broker/Application Messaging
  • PS/nVision
  • Process Scheduler
  • Component Interface
  • Realtime Event Notification (REN)
  • Application Workflow Engine
  • Digital Certificates/SSL
  • PeopleSoft Security Hierarchy

PeopleSoft Support Program Features

In addition to standard break/fix support, Rimini Street offers premier support features at no extra
charge - such as ultra-responsive, personalized service and support for customizations, performance tuning and interoperability issues. Learn more.

Global Tax, Legal & Regulatory Update Capabilities for nearly 200 Countries

Rimini Street delivers scheduled updates for PeopleSoft applications six times a year, consistently delivering them several days ahead of the vendor's schedule — as well as unscheduled, ad-hoc updates for special time-sensitive changes from national, state/provincial, and local agencies. Learn more.

No Costly, Forced Upgrades

With Rimini Street you can remain on your current, stable releases through the next decade and beyond without any required upgrades — while retaining the right to upgrade on a time line that suits your business needs and budget. Learn more.

A Global Solution for International Companies

With offices in Asia Pacific, Europe, Latin America and North America, Rimini Street supports dozens of clients with global operations. Clients include 71 of the Fortune 500 and 15 of the Global 100; Rimini Street supports client operations in more than 70 countries.

Rimini Street experts are standing by to answer your PeopleSoft support questions - contact us.

Proven Client Success Rimini Street Analysis
Rimini Street gives Vanderbilt University the flexibility to cut costs and run our current PeopleSoft releases for as long as we want, then upgrade to a new system when we're ready.
-Craig Hampton, MIS Practice Manager, Vanderbilt University

Representative Rimini Street PeopleSoft clients: Bausch and Lomb, CGI, H&R Block, Harte-Hanks, Novell, Ross Stores, Toys 'R' Us, Union Pacific, Weyerhaeuser, Winn-Dixie

PeopleSoft Success Stories Rimini Street Analysis

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City of Flint Funds New Services by Cutting Software Costs

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Publisher Upgrades and Funds Strategic Projects with Savings from Third-Party Support

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Dental Insurer Relies on Rimini Street to Extend Life of Highly Customized PeopleSoft Applications

PeopleSoft Product Lines & Releases Supported by Rimini Street Rimini Street Analysis

Product Lines: HCM, FIN, CRM, EPM, SRM, SCM, Public Sector and Campus Solutions

Releases: 7.x, 8.x and 9.x

Further Resources Rimini Street Analysis

Downloadable PDF

Datasheet: Rimini Street Support for PeopleSoft

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Datasheet: Rimini Street Support Service Features

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Webinar: Avoid Expensive Upgrades of Your PeopleSoft Releases