Search Icon

Strong Demand from Oracle Licensees Fuels 57% Billings Growth for Rimini Street’s Oracle Support Services

Company more than doubles billings for JD Edwards, Oracle Database and Oracle Hyperion and also triples revenue for Oracle Database support

LAS VEGAS – October 27, 2015 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail and Oracle Agile PLM, today announced the continued year-over-year growth in Rimini Street support for Oracle products as reflected in billings and revenue. Billings increased by 57% across all Oracle products in the 12-month period ending September 30, 2015, compared to the prior 12-month period, led by strong adoption of Rimini Street independent support by Oracle licensees on a global basis. In particular, billings for the JD Edwards, Oracle Database and Hyperion product lines increased by 133%. Also, combined annual revenue for Rimini Street support for Oracle products grew by 40% in the same time period. This increase was propelled by the more than tripling of revenue for Rimini Street support of Oracle Database during the same 12-month period.

Continued Expansion of Oracle Product Line Portfolio

As part of its global business plan and strategy, Rimini Street continues to invest in the expansion of its Oracle product support coverage across a wide range of mission-critical enterprise software. Most recently, the Company announced the availability of maintenance and support services to cover Oracle Agile Product Lifecycle Management (PLM) products, and that it has already been successfully providing this support to companies.

Today, Rimini Street supports nine Oracle product lines and continues to experience rapid growth and global adoption across a broad range of industries, from mid-market and public sector organizations, to large complex Fortune 500 companies and multinationals.

Recent Survey Findings Reveal Oracle Licensees’ Top Challenges with Oracle Support

Rimini Street recently conducted its second annual global survey of Oracle licensees, which revealed the top challenges respondents face with Oracle annual support and maintenance inefficiencies. Upgrading to the latest release to resolve their support issue was the top challenge for licensees, followed by other time- and labor-intensive activities, including having to explain the same issue multiple times, reproducing the issue to prove its validity, finding a specific fix from a support pack bundle and being required to try all self-service options first.

Rimini Street launched operations 10 years ago with support for Siebel CRM, and has been focused on developing the most relevant, value-driven support solution that addresses many of the top challenges voiced by licensees surveyed in Rimini Street’s poll. This includes an assigned Primary Support Engineer (PSE) available 24x7x365, guaranteed response times of 30 minutes or less, as well as support for customizations at no additional cost and support for a guaranteed 15 years on existing software applications with no required upgrades. Clients who leverage Rimini Street’s premium-level support model are able to save up to 90 percent in total overall support costs and repurpose significant savings back into IT and other critical initiatives that make a major impact.

“Every CIO’s challenge is trying to do more with less. In the case of the American Cancer Society, every dollar that I can take back is a dollar that can go towards valuable life-saving research and initiatives,” said Jay Ferro, chief information officer, American Cancer Society. “So from a pure cost standpoint, our decision to move to Rimini Street was the right one to make. When you add in the breadth of support, the high quality of their support team and their responsiveness, it is clear that Rimini Street delivers better value.”

“The continued growth and momentum of our Oracle product line over the past 12 months is a direct result of the value our clients are experiencing with their switch to Rimini Street support,” said Seth Ravin, Rimini Street CEO. “We have spent a decade investing in, developing and delivering an innovative, industry-leading support model that clients rely on for support of their mission-critical Oracle systems. Rimini Street remains committed to delivering the best value in the enterprise software support industry and continuing to help our clients achieve their IT and business goals.”

To learn more, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 3,500 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit https://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, the duration of and economic, operational and financial impacts on Rimini Street’s business of the COVID-19 pandemic, as well as the actions taken by governmental authorities, clients or others in response to the COVID-19 pandemic; catastrophic events that disrupt Rimini Street’s business or that of its current and prospective clients, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation or in the government inquiry or any new litigation; Rimini Street’s need and ability to raise additional equity or debt financing on favorable terms and Rimini Street’s ability to generate cash flows from operations to help fund increased investment in Rimini Street’s growth initiatives; the sufficiency of Rimini Street’s cash and cash equivalents to meet its liquidity requirements; the terms and impact of Rimini Street’s outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of Rimini Street’s recently introduced products and services, including its Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services Rimini Street expects to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those risks discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 5, 2020 and as updated from time to time by other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Investor relations contact:

Dean Pohl

Rimini Street, Inc.

+1 925-523-7636 dpohl@riministreet.com
Media relations contact:

Michelle McGlocklin

Rimini Street, Inc.

This website has been built using modern web standards not fully supported by your browser. Please consider updating your browser.

Upgrade Today