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Rimini Street Continues Strong Momentum in Israel and Eastern Europe

Company already supporting more than 55 clients in the region, including five of the 10 largest Israeli companies; Robust demand, fast-paced growth drive further investment and expansion

LAS VEGAS, March 14, 2016 Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail and Oracle Agile PLM, today announced that the Company has continued to experience strong momentum and growing demand for its award-winning independent support services in Israel and Eastern Europe. Rimini Street opened its regional headquarters in Tel Aviv in September 2014, and has accelerated and expanded its investment in local staff, support capabilities and operations in the region.

Israel and Eastern Europe Fast-Growing Markets

Enterprise Resource Planning software revenue for all software segments is forecasted to increase in 2016 by nearly 10.73% and 12.25%, in the Middle East and North Africa (which includes Israel) and Eastern Europe respectively, according to a recent report[1] from Gartner. Rimini Street already supports more than 55 global clients with operations in Israel and Eastern Europe, including Cellcom, Teva Pharmaceuticals, SWM International and Sitel Operating Corporation.

Proven IT Veteran and Former CIO Leading Regional Operations

Rimini Street Israel Ltd., a wholly-owned subsidiary of Rimini Street, is led by general manager Jack Oster. Oster has been leading all sales and delivery of Rimini Street support services since April 2015, and is responsible for growing operations and driving revenue to support Rimini Street’s fast-paced growth in Israel and Eastern Europe.

Oster is a proven technology industry veteran with experience building and leading successful, transformative IT organizations. Oster served most recently as the CIO of Cellcom Israel Ltd., the largest mobile telecommunications provider in Israel. Prior to that, he was senior director of Global Delivery and Shared Services at Teva Pharmaceuticals, where he was also part of the Global IT Management Team. Earlier in his career, Oster was a senior manager at KPMG Consulting in its Hi-Tech and Supply Chain Management practice.

“Israel is the ‘start-up nation,’ and quick to embrace new disruptive technologies and innovative modes of operation. A mature ERP landscape, combined with IT executives who are pushing for rapid time to value while seeking to maintain their IT budgets at a steady state, have contributed to the incredible momentum for Rimini Street’s independent support in Israel over the last 18 months,” explained Oster. “Furthermore, CIOs in Eastern Europe are now placing more emphasis on technologies and innovations that will enable digital transformation within their organizations. This environment is ripe for Rimini Street support as an ideal solution for Eastern European companies looking to maximize their investment in growth and innovation.”

Oster added, “By allowing Oracle and SAP licensees to run their existing ERP applications for a guaranteed 15 years, and delivering premium-level services and hyper-responsive SLAs that are virtually unheard of in this industry, Rimini Street’s independent support model is a game-changer for the Eastern European and Israeli markets as strategies and budget shift from an ERP-centric focus to digital, customer-facing innovation.”

Majority of IT Budgets Allocated Towards Keeping Lights On

According to prominent Israeli analyst firm STKI, 60 percent of IT budgets in Israel are allocated towards ongoing maintenance and support.[2] Moreover, the majority of overall IT spending in Eastern Europe will remain the same in 2016, compared with 2015, according to Gartner.[3]

As the leading independent software support provider, Rimini Street helps clients free up significant budget previously earmarked for expensive, low-value software vendor annual support fees. In addition, Rimini Street delivers premium-level support, at no additional fee, including support for customizations, a 24x7x365 support model with an assigned Primary Support Engineers (PSE) and ultra-responsive service with average urgent case response times of less than five minutes.

“The CIO and IT executive roles are under growing pressure from two implacable forces. On one hand, maintaining existing IT systems to ensure they continue to run smoothly. On the other, digitizing and applying the latest technology innovations to the organization, like cloud and SaaS,” commented Dr. Jimmy Schwarzkopf, research fellow and managing partner, STKI. “Increasingly, companies have discovered innovative options like independent support can allow them to adapt their IT organizations in order to realize both objectives.”

“Israel and Eastern Europe are two of the most rapidly evolving and dynamic markets in the world today. Jack’s extensive experience and unique perspective on what propels IT adoption among organizations is key to Rimini Street’s fast-paced growth in the region,” said Seth Ravin, Rimini Street CEO. “For over a decade, Rimini Street has continued to widen its global footprint and increase market awareness in key markets around the world in order to offer a value-driven enterprise software support program to organizations worldwide. We will continue to make strategic investments in high-growth markets like Israel and Eastern Europe to expand our presence and execute against our global business plan.”

To learn more, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

[1]Gartner, Inc. “Forecast: Enterprise Software Markets, Worldwide, 2012-2019, 4Q15 Update.” December 17, 2015.
[2] http://www.slideshare.net/Einats/how-does-the-cio-contrinute-to-other-cxos-32700128
[3]Gartner, Inc. “Emerging Market Analysis: Solid Potential for Digital Transformation in Eastern Europe.” December 7, 2015.

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. Over 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com/, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.

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Forward-Looking Statements

Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation (including our pending appeal of the permanent injunction) or in the government inquiry or any new litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services (AMS), Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on November 7, 2019, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication

© 2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.

Investor Relations Contact
Dean Pohl

Rimini Street, Inc.

+1 203 347-4446 dpohl@riministreet.com
Media Relations Contact
Michelle McGlocklin

Rimini Street, Inc.

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