High-value support & innovation solutions for JD Edwards
As a JD Edwards licensee, you’re likely feeling the stress of constant upgrades, the pressure to migrate and rising support costs — all of which put strain on an already limited IT budget. You’re running a stable, highly customized release that already meets your business needs. Why shift valuable resources to an unnecessary replatforming project or continue paying for limited support, especially when you have high-priority growth initiatives that require people, time and money to launch?
Instead of yielding to pressure from Oracle to undergo an expensive, time-consuming and disruptive OCI or SaaS migration, you can easily retain your existing, on-prem JD Edwards application for up to 15+ years when you switch to Rimini Street. Combining our deep ERP expertise and global engineering talent with exclusive proprietary solutions, we help you maximize your current IT investment and drive transformation without disruption.
Follow a business-driven roadmap aligned with your growth and profitability goals – not the vendor’s. It’s your investment and your vision. We’ll Get You There.™
Maximize support investment
Self-fund innovation
Add AI without upgrades
Gartner® report: Use Continuous Modernization to Optimize Legacy Applications
According to Gartner, legacy apps like your existing JD Edwards instance can serve as a springboard to the future. Discover how to get the features and functions you want today — without a costly, disruptive upgrade.
Expect more from your Oracle JD Edwards investment
As a global leader of end-to-end third-party software support, managed services and Agentic AI ERP innovation solutions for Oracle JD Edwards, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Receive a broader scope of support for JD Edwards EnterpriseOne, World and more from a global team of top-tier engineers dedicated to keeping your application secure, compliant and high-performing for years.
With Rimini Support for JD Edwards, you gain:
- Dedicated Primary Support Engineer, backed by a global team of seasoned experts on Oracle products
- <2-minute average response time for P1 and P2 critical issues
- Tax, legal and regulatory updates and customization support included at no extra cost
Streamline day-to-day management of your JD Edwards application for improved efficiency and reduced complexity. While we handle maintenance, your team can focus on high-priority projects with confidence.
With Rimini Manage for JD Edwards, you gain:
- Always-on global network of expert software engineers with deep JD Edwards knowledge
- Unlimited ticketing model designed to reduce and eliminate issue recurrence
- Transparent, predictable billing and flexible service options
Partner with our seasoned Oracle architects, engineers and regional CTOs who bring deep expertise and a consultative approach to understanding your unique business needs. From strategic planning to seamless execution, we deliver results fast.
With Rimini Consult for JD Edwards, you gain:
- Strategic IT roadmap guidance for fulfilling business goals
- Project design, implementation and staff augmentation to bring your IT vision to life
- Agentic AI ERP expertise to add new intelligent innovation capabilities
Mitigate threat risk with proactive, innovative security solutions tailored to your unique environment. Our cybersecurity experts improve your overall security posture without reliance on vendor patches.
With Rimini Protect for JD Edwards, you gain:
- Simple deployment without system downtime or code changes
- Fast protection against known and unknown threats, often before vendor patches are available
- Cost-effective solutions that free up resources for strategic projects
Prolong the life and value of your existing JD Edwards application by integrating new technologies as needed. Our interoperability solutions enable you to modernize your ecosystem without forced upgrades.
With Rimini Connect for JD Edwards, you gain:
- Patented and proprietary solutions for email, Java, browser and OS compatibility
- Ability to add new features and functionalities quickly and easily
- Technology roadmapping services to help prepare for future updates
Maintain the health and performance of your application with proactive observability services. By identifying and addressing issues early, our team can help improve system stability and prevent costly downtime.
With Rimini Watch for JD Edwards, you gain:
- 24/7/365 process performance and execution monitoring with 10-minute guaranteed response time
- Real-time dashboard with alerts and diagnostic metrics for actionable insight
- Automated solutions to decrease case backlogs for increased productivity
Hear what our clients have to say
Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”
If you are spending your resources on day-to-day operations, you aren’t spending it on transformation for competitive advantage and growth.”
There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
We moved to Rimini Street because the risks were low and we knew the financial savings would be a huge benefit. After we experienced far better support than what we had before, our decision was validated, and we’ve since significantly expanded our global footprint through Rimini Street support .”
We've been nothing but impressed with the level of professionalism, communication, technical skill, and prowess we receive. Rimini Street has created a partnership of immense trust. We wouldn't be anywhere near as effective without them.”
Additional resources
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Unlock the full potential of your JD Edwards investment
Reach out to learn how Rimini Street’s third-party support for JDE, combined with managed services and innovation solutions, can help you maximize your software’s potential for greater business outcomes.