Rimini Street, Inc


Experience personalized support while radically reducing your PeopleSoft annual maintenance costs

PeopleSoft applications remain stable and robust, serving more than 5,000 global customers worldwide. However, customers can face a challenging environment when Oracle’s focus on cloud platforms and services may neglect legacy on-premises product lines. Sales tactics and pressures to move to the Oracle Cloud — or to upgrade or be de-supported — have customers seriously weighing their options.

Rimini Street provides independent support for PeopleSoft, enabling you to continue running your existing PeopleSoft applications for a guaranteed 15 years without the need for forced upgrades. From application and custom code fixes to personalized and comprehensive tax, legal and regulatory updates, every Rimini Street client receives service from the highest caliber, most experienced support team. With the help of our software archiving services you can also upgrade your PeopleSoft application, so you won’t be “frozen,” ever.

The savings you receive when switching to Rimini Street can be reinvested in new capabilities around your existing PeopleSoft platform with best-of-breed, third-party solutions. Enable innovation where you know it will drive true business value.

Get started with PeopleSoft support. Let's talk.

Supported PeopleSoft Product Lines

Rimini Street supports the following PeopleSoft product lines:

  • Human Capital Management (HCM)
  • Financial Management Solutions (FMS)
  • Enterprise Service Automation (ESA)
  • Supply Chain Management (SCM)
  • Customer Relationship Management (CRM)
  • Enterprise Performance Management (EPM)
  • Enterprise Learning Management (ELM)
  • Campus Solutions (CS)
  • Public Sector 

Supported PeopleSoft Releases

Rimini Street supports PeopleSoft 7.x, 8.x and 9.x.

10 Telltale Signs That It’s Time to Change Your Oracle Application Strategy

To transform your business, your IT team needs to innovate. Now that Oracle has shifted its focus and resources to the cloud and platform development, you may feel you are getting diminishing returns on your ongoing maintenance investment in PeopleSoft applications.

PeopleSoft licensees are at a crossroads. Learn how you can break free into the age of Innovation Agility.

"Our clients often think upgrades are mandatory. In fact, they have the option to stay on their current release. It’s my job to provide those options plus guidance and risk identification/mitigation so they can make an informed decision."



You deserve a support program engineered for you. With Rimini Street you’ll find support engineers focused on providing the highest level of enterprise software support.

  • You’ll know your Primary Support Engineer (PSE) by name.
  • We guarantee a response to critical issues within 15 minutes.
  • Our PSEs have an average of 15 years of Oracle expertise.
  • You can stay on your existing ERP platform for the next 15 years.

Over 1,300 companies worldwide have made the switch to Rimini Street

“One of our goals was to become more flexible in our PeopleSoft applications upgrade strategy to be able to decide when and how we upgrade these tools. Thanks to Rimini Street, we’ve successfully done that.”

Steve Jacobs, IT Director, Guest Services


Want your PeopleSoft support program to go where no software vendor has gone before? At Rimini Street, break-fix support and routine maintenance are just the beginning.

Standard Support Program FeatureRimini StreetOracle Premier & Extended SupportOracle Sustaining Support
Named, regional Primary Support Engineer for each client
Named Global Account Manager for each client
24/7/365 support with 15-minute guaranteed response time for Priority 1 issues
Custom code support
Installation and upgrade support
Pre-existing only
Configuration support
Pre-existing only
Operational support
Pre-existing only
Application, repository and documentation fixes
Pre-existing only
Tax, legal and regulatory updates
Pre-existing only
Full support with no forced upgrades
Full support of current release for at least 15 years
Performance tuning
Interoperability support
Strategic roadmap services
Strategic vendor-neutral security guidance
50% annual cost savings

Supported PeopleSoft Technical Components

Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all aspects and components of your PeopleSoft system, including:

PeopleTools
PeopleCode
Application Engine
Application Workflow Engine
BI Publisher
Component Interface
Crystal Reports
Digital Certificates/SSL
Fluid
Integration Broker/Application Messaging
PeopleSoft Directory Interface (PDI) and LDAP
PeopleSoft Security Hierarchy
PeopleSoft Update Manager (PUM)
Process Scheduler
PS/nVision
Realtime Event Notification (REN)
SQR
Tree Manager