Third-party support for IBM you can count on
IBM has shifted to an AI, data and quantum focus, leaving organizations running mature IBM software and database instances frustrated. With high costs, slow responses and growing limitations of existing vendor support, licensees are demanding more value from their investments and pushing back on the pressure to spend more on new products or upgrades just to continue receiving full support.
As the global leader of third-party support and services for mission-critical systems such as Oracle, SAP and VMware, as well as their IBM Db2 databases, we’re expanding to cover a broader portfolio of IBM software products to meet client demand.
Our third-party support and managed services for IBM Db2, Cognos, Informix and more, coupled with our innovation solutions, help keep your systems secure, high performing and future ready for up to 15+ years — putting more money back into your IT budget to self-fund strategic initiatives aligned with business objectives.
Let the experts at Rimini Street help ensure your existing IBM assets run smoothly, so you can dedicate resources to driving your organization forward.
Lower total cost of ownership
Get dependable support
Avoid low-value upgrades
Choose the right third-party support provider
Moving to third-party support for your IBM systems can yield better service experiences, greater cost savings and increased flexibility — if you choose your provider wisely. Find out what to look for.
Increase the ROI of your IBM investments
As a global leader of end-to-end third-party software support, management and innovation solutions for IBM, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Get deep, human-first expertise supercharged by proprietary AI tools and processes only available at Rimini Street. Reduce costs and frustration with comprehensive support for IBM Cognos, Content Manager, Db2, Informix, Infosphere and more.
With Rimini Support for IBM, you gain:
- Dedicated Primary Support Engineer from team averaging 20+ years of experience
- Up to 50% off annual IBM support costs and up to 90% off TCO
- <2-minute average response time for P1 and P2 issues
Fill critical IBM skills gaps, simplify operations and optimize your Db2 and OS/AIX environments. We'll take care of daily management while your team works on high-impact projects.
With Rimini Manage for IBM, you gain:
- Unlimited ticket model from an extensive service catalog
- Root cause analysis for improved stability and issue prevention
- Transparent and predictable billing, with no surprises
Partner with us and our experienced professionals for your IT consulting and project needs. Through a vendor-agnostic approach, we can help you achieve your business goals on your terms and timeline.
With Rimini Consult for IBM, you gain:
- Technology assessments to provide insight and optimization recommendations
- Custom project design and implementation for desired functionality
- Flexible skills augmentation to meet your evolving business needs
Improve your security posture with innovative, proactive security services and solutions. Rimini Street’s exclusive security solutions help protect your IBM databases, applications and more.
With Rimini Protect for IBM, you gain:
- Reduction of risk exposure without code changes or vendor-provided security patches
- Fast, proactive protection against known and unknown vulnerabilities
- Cost-effective solutions available as managed services for heightened vigilance
Combine the latest, best-fit technologies with your existing systems using our patented and proprietary interoperability solutions, avoiding unnecessary upgrades and migrations without a clear ROI.
With Rimini Connect for IBM, you gain:
- Connectivity solutions for browsers, Java, email servers and OS
- Freedom to plan your own technology roadmap for the future
- Quick, easy implementation with minimal downtime
Boost your systems’ health and longevity with proactive monitoring services. Our observability suite, available with Rimini Manage™, Rimini Support™ and Rimini ONE™, helps identify and resolve issues fast.
With Rimini Watch for IBM, you gain:
- 24/7/365 monitoring with 10-minute guaranteed response time
- Enhanced stability and reliability of your mission-critical systems
- Reduction of backlogs and resolution time to liberate your team for priority projects
Hear what our clients have to say
With Rimini Street, our SAP and VMware environments simply work. That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”
With Rimini Street, we have confidence that our SAP systems are in expert hands. That trust allows our team to focus on enabling the business rather than worrying about ERP support.”
The funds we saved, and the system stability achieved by moving to Rimini Street have empowered us to reinvest our people, time and money towards initiatives that put us at the forefront of innovation.”
Rimini Street is quick and accurate, especially when working with customized code and complex systems. Issues that would have taken days to resolve with a traditional vendor are often resolved within hours with Rimini Street.”
Rimini Street’s support helps create capacity for us to explore modernization, automation and AI initiatives across our broader application landscape, while maintaining SAP ECC as the stable core.”
During our most critical VMware infrastructure challenge, Rimini Street delivered exceptional support characterized by technical expertise, genuine urgency and unwavering commitment.”
At Ypê, we have several AI projects in works, but the Rimini Agentic UX™ project has outperformed them all in both speed and expectations. It only took one month from start to delivery, and helped us reduce our approval cycle by 60% and accelerate time-to-value. It’s a great win for our IT team.”
Instead of spending cycles on accessibility issues, our team is now focusing their efforts on value-add projects that deliver real ROI for our business.”
Rimini Street has proven to be more than a trusted partner for our operations, and we continue to grow our footprint with them because we know it will translate to fast and lasting results for the business.”
Additional resources
Proactive database health assessments
Rimini Street, Inc. (RMNI) is the leader in third-party enterprise software support and strategic services to organizations around the world.
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Ready to capitalize on your IBM investments?
Contact Rimini Street today to learn how to receive better support at a better price and maximize the ROI of your IBM investments.