Rimini Street, Inc


Rimini Street Support for IBM Db2 database enables clients to reduce their total cost of Db2 ownership and receive ultra-responsive support. Clients can remain on their current, stable release without any required upgrades — while retaining the right to upgrade on a timeline that suits their business needs and budget. We support Db2 in conjunction with support for applications; we also support Db2 standalone.

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Supported IBM Db2 Database Releases

Rimini Street supports all platforms and editions of IBM Db2 database version 8.0 and later.

"I help new clients complete their onboarding transition from vendor support to Rimini Street support. Our core value is prioritizing our clients’ needs through close communication and rapid response."

You deserve a support program engineered for you. Engineered for Support means that on Rimini Street you’ll find smart, passionate support engineers singularly focused on providing the highest level of enterprise software support available.

  • You'll know your Primary Support Engineer (PSE) by name — like Joe, Emi or Kalpana.
  • We guarantee a response to critical issues within 15 minutes (actual average response time is less than five minutes).
  • As a Level 3 engineer, your PSE has an average of 15 years of front-line database expertise.
  • Backed by an entire technical organization, your PSE will work to derive every bit of value out of your existing ERP platform for the next 15 years.

Select Supported IBM Db2 Technical Components

Backing up your Rimini Street Primary Support Engineer is a team of functional and technical experts who bring deep expertise to troubleshooting all aspects and components of your Db2 system, including:

Db2 Connect
Db2 Tools for Linux, UNIX and Windows
All Platforms