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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
      • Agentic AI ERP
        • Rimini Agentic UX™
        • Rimini Govern™ for AI
      • Rimini Smart Path™
        • Support
        • Optimize
        • Innovate
    • Support and services
      • Agentic AI ERP solutions
      • Agentic governance solutions
      • Enterprise software support
      • Managed services
      • Professional services
      • Security solutions and services
      • Unified support and services
      • Interoperability services
      • Monitoring and health check services
      • Change management and release control
      • Global tax, legal and regulatory update services
      • License advisory services
      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    See all software we support
    • Oracle
      • Oracle E-Business Suite
      • Oracle Database
      • Hyperion
      • JD Edwards
      • Fusion Middleware
      • See all Oracle
    • SAP
      • SAP ECC and Business Suite
      • SAP S/4HANA
      • SAP HANA Database
      • SAP BusinessObjects
      • SAP ASE (Sybase) Database
      • SAP cloud products
      • See all SAP
    • VMware
      • vSphere
      • vSAN
      • vCenter
      • Horizon
      • ESXi Hypervisors
      • Aria Operations
      • See all VMware
    • Open-source databases
    • Microsoft
    • IBM
    • ServiceNow
    • Salesforce
    • Workday
    • Dayforce
    • And more
  • Industries
    Tailored solutions and strategic expertise for your industry’s unique challenges.
    • Manufacturing
    • Telecom
    • Retail
    • Financial services
    • Energy, utilities and resources
    • Government
    • See all industries
  • Success stories
    Real-world stories of how clients have achieved profitability and competitive advantage
    • By industry
    • Business & professional services
    • Education
    • Energy & utilities
    • Government
    • Healthcare
    • Hospitality
    • Manufacturing
    • Media & entertainment
    • Nonprofit
    • Technology
    • Transportation & logistics
    • Wholesale & distribution
    • See all success stories
  • Resources
    Library of tools and insights to keep you on the Smart Path™ toward IT success
    • Blogs, videos, eBooks & more
      • All content
      • By topic
        • Agentic AI ERP
        • Cost savings
        • Cloud transformation
        • IT modernization
        • ERP support
        • Interoperability
        • Hybrid IT
        • Innovation
        • Skills gap
        • Security
        • All others
      • By software supported
        • Oracle
        • SAP
        • VMware
        • Salesforce
        • Microsoft
        • IBM
        • All others
      • By content type
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        • Analyst reports
        • All others
    • Savings and cost calculators
      • Savings calculator
      • Oracle savings calculator
      • SAP ECC savings calculator
      • S/4HANA Savings Calculator
      • SAP savings calculator
      • VMware renewal estimator
    • Watch our IT experts in action
    • What is Third-Party Support?
  • Company
    A global leader in enterprise software support and services for mission-critical systems
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  • Contact us
Contact us

Solutions by Need

Rimini Street delivers strategic support solutions to help achieve business objectives, and the specific needs of several industries, and organizational roles

Solutions by Need

Solutions by objective

View all objectives

Address tech talent shortages

Find the expertise you need to drive growth and innovation.

Avoid expensive upgrades/migrations

Run an existing release for 15 years or more

Extend life of ERP investments

Reduce TCO and maximize ERP value

Migrate to the cloud

Adopt a strategic ERP cloud strategy to differentiate and grow

Our people

Your business-critical applications manned a by a team of experts.

Reduce support costs

Save up to 90% on total software support costs

Comprehensive responsive service

Help keep systems running with reduced downtime

Shift funds and resources to strategic initiatives

Free up people, time, and money for digital and innovation projects

Global tax, legal, and regulatory updates

Keep current with software compliance services around the world

Application strategy and roadmap guidance

Gain maximum value from strategic application roadmaps

Optimize software licensing

Manage licensing programs and proactively help to mitigate risk

Simplify and unify support

A unified support model for a hybrid IT, multi-vendor environment

Manage and maintain application operations

Integrated AMS for better business outcomes and value

Support for customizations

Get support for your mission-critical customizations at no extra charge.

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Solutions by industry

See all industries
Business & professional services

Business & professional services

Achieve operational efficiencies and receive superior support services

Communications

Communications

Enhanced services and savings for the communications industry

Construction

Construction

Building a resilient business foundation

Education

Education

Stay focused on the advancement of future leaders

Energy & resources

Energy & resources

Experience the power of a better software service model

Financial services

Financial services

Reduce risk with strategic cost containment

Government

Government

Empowering government agencies to better respond to citizen needs

Healthcare

Healthcare

Maintain the ongoing wellness of enterprise software solutions

Hospitality

Hospitality

Enjoy a superior service experience and significant savings

Manufacturing

Manufacturing

Refocus manufacturing IT resources from support to innovation

Media & entertainment

Media & entertainment

Reduce expenses and accelerate innovation

Retail

Retail

Free up funds for top- and bottom-line impact for the retail industry

Transportation & logistics

Transportation & logistics

Find new ways to meet supply and demand requirements

Wholesale & distribution

Wholesale & distribution

Direct funds and resources to activities with the greatest business impact

View More View Less

Solutions by role

See how Rimini Street can help positively impact business initiatives across the organization.

See all roles

Executive

Focus resources on a business-driven roadmap to drive strategic business results

Finance

Reduce software maintenance costs and mitigate risk

IT

Optimize support services and maximize IT investments

Procurement

Drive IT cost efficiency and procurement ROI

Additional resources

3 Key Insights from the 2026 IT Virtualization Survey for VMware Users
Blog
3 Key Insights from the 2026 IT Virtualization Survey for VMware Users
Dee-Dee Atta
Dee-Dee Atta
Director - VMware Product Marketing
5 min read

The IT virtualization landscape is undergoing its most significant disruption in over a decade. Following Broadcom’s acquisition of VMware and subsequent licensing overhauls, leaders have had to reevaluate their IT infrastructure plans. It’s no longer just about optimization — it’s about organizational strategy, cost mitigation and independence. A new global study from Unisphere Research, in […]

Read blog
Enterprise AI Implementation That Works: 3 Lessons from a Defense-Sector Catalog Modernization
Blog
Enterprise AI Implementation That Works: 3 Lessons from a Defense-Sector Catalog Modernization
George Goosen
George Goosen
GVP, Innovation Solution Delivery
5 min read

I spend a lot of time with organizations that are under real pressure to prove AI can deliver more than a polished demo. That pressure is even greater in highly regulated environments, where every new capability has to clear a higher bar for security, governance, auditability and operational control. That’s why this project stands out […]

Read blog
The CIO’s Vision for SAP: A Stable Core and Freedom to Innovate
eBook
The CIO’s Vision for SAP: A Stable Core and Freedom to Innovate
Read eBook
2026 IT Virtualization Survey: What’s Next for VMware Users
Webinar
2026 IT Virtualization Survey: What’s Next for VMware Users
Watch Webinar
2026 IT Virtualization Survey: What’s Next for VMware Users  
Research Report
2026 IT Virtualization Survey: What’s Next for VMware Users  
Read Research Report
New Global Survey Finds Majority of VMware Users Are Choosing Alternative Paths for Cost Control, Roadmap Flexibility and Better Support
Press Release
New Global Survey Finds Majority of VMware Users Are Choosing Alternative Paths for Cost Control, Roadmap Flexibility and Better Support

Rimini Street and DBTA/Unisphere Research survey finds 66% are already using or are considering third-party support LAS VEGAS – October 6, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced findings from the 2026 IT…

Read press release
Rimini Manage™ in Action: Real Client Stories, Real Business Impact
eBook
Rimini Manage™ in Action: Real Client Stories, Real Business Impact
Read eBook
The Real Barrier to AI Isn’t Technology. It’s Funding and Focus.
Blog
The Real Barrier to AI Isn’t Technology. It’s Funding and Focus.
Jon Mulder
Jon Mulder
Product Marketing Director, Innovation Solutions
5 min read

In my previous article about AI innovation, I discussed why leaders need a “business strategy first, technology second” mindset. But a sound strategy is only the starting point. The real test is whether an organization can marshal the budget, talent and focus required to execute it. That is where many AI ambitions collide with operational reality. […]

Read blog
From ERP to ERX: An Introduction to the ERP Evolution Model
Analyst Research
From ERP to ERX: An Introduction to the ERP Evolution Model
Read Analyst Research

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How we help
  • Accelerate AI transformation
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  • Avoid expensive ERP upgrades or migrations
  • Maximize the value of ERP investments
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  • Reduce support costs
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